Alexa Skill Builder Specialty

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Viewing questions 41-45 out of 55 questions

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Topic 1 - Exam A

Question #41 Topic 1

An Alexa Skill Builder is developing a complex skill to help users purchase items. The Builder has implemented the default AMAZON.HelpIntent, but when users ask for help they always reach the same unhelpful result. How should the Builder enhance the experience to guide the users toward the end goal?

A Check the state of the user conversation when AMAZON.HelpIntent is received to give contextual responses.
B Implement AMAZON.FallbackIntent to give a response when an utterance is not understood.
C Extend the default AMAZON.HelpIntent with more sample utterances.
D Implement a custom intent users can request when they need help.

Suggested Answer: A
NOTE: The builder should check the state of the user conversation when AMAZON.HelpIntent is received to give contextual responses. This will allow the builder to provide more personalized and helpful guidance to the users.

Question #42 Topic 1

An Alexa Skill Builder is building an order reporting skill. Occasionally, users need to enter 30-digit serial codes. How can this be accomplished while providing a good voice user interface experience?

A Manually extend the timeout so that users can input all the numbers.
B Use multiple requests for smaller segments of the code and store the data in session attributes.
C Enter single digits one request at a time.
D Request that users send the number using the Amazon Alexa app

Suggested Answer: B
NOTE: Using multiple requests for smaller segments of the code and storing the data in session attributes will allow the user to enter the 30-digit serial code in a more manageable way and provide a good voice user interface experience.

Question #43 Topic 1

An Alexa Skill Builder receives feedback from users that a specific utterance causes Amazon Alexa to trigger the skill's AMAZON.HelpIntent rather than triggering the correct intent and slot. How can the Builder reproduce this behavior to troubleshoot the problem?

A Use the AWS Lambda test feature to send a request with the given intent and slot combination.
B Set up a unit test in the code base to simulate what happens when the given intent and slot combination are dispatched within the skill.
C Use the Manual JSON tab on the Test page of the developer console to see what happens when a request for the given intent and slot combination is sent to the skill
D Use the Alexa Simulator tab on the Test page of the developer console to test the utterances the users have reported.

Suggested Answer: C
NOTE: chose option C because using the Manual JSON tab on the Test page of the developer console allows the builder to see what happens when a request for the given intent and slot combination is sent to the skill. This can help in troubleshooting the problem.

Question #44 Topic 1

An Alexa Skill Builder did not include a display template in a skill. When the skill is used with an Amazon Alexa enabled device with a screen, cards used in the skill are:

A rendered as a gray screen.
B rendered using the skill icon as the foreground image.
C rendered using the skill icon as the background image.
D rendered using BodyTemplate1.

Suggested Answer: A
NOTE: When a display template is not included in a skill, cards used in the skill are rendered as a gray screen.

Question #45 Topic 1

An Alexa Skill Builder published a skill and now wants to update it. Which of the following changes will make it necessary to have the skill re-certified? (Choose two.)

A Adding a new intent in the interaction model
B Changing the text of a skill response
C Adding a sentence to the skill description
D Changing the URL of the image on a skill card
E Updating the backend to point to a new database

Suggested Answer: AB
NOTE: The changes that will make it necessary to have the skill re-certified are adding a new intent in the interaction model (A) and changing the text of a skill response (B). Adding a new intent in the interaction model may require modifying the skill's logic and functionality, while changing the text of a skill response may affect the user experience. These changes need to be reviewed and approved by Amazon before the skill can be re-certified.